Refund Policy
This Refund Policy explains the position of Kolkata Fotafot (kolkatafotafot.com) on refunds, cancellations, and any reimbursement-related queries arising from the use of our website and our free Android app, Fotafot.apk. By using our service, you agree to the terms of this Refund Policy. If you do not agree, please discontinue use of the website and app.
1. Free Service — No Charges Levied
Kolkata Fotafot is a completely free informational platform. We do not charge any visitor any fee to access:
- Today's Kolkata Fatafat live result page.
- The 30-day Kolkata FF old result archive.
- Daily Kolkata FF tips and ghosh babu patti suggestions.
- Educational articles, FAQs, and informational pages.
- Our Android app, Fotafot.apk, downloaded directly from our website.
Because no payment is collected on our platform, the typical concept of a "refund" does not apply to the standard use of our website or app.
2. Beware of Imposters & Scams
If anyone has charged you money claiming to represent "Kolkata Fatafat", "Kolkata FF", "Ghosh Babu", or kolkatafotafot.com — please understand that we have no paid services, no premium memberships, and no agents. Any such charge is unrelated to our website, and we cannot process refunds for transactions that we never collected.
If you believe you have been a victim of fraud, we strongly recommend:
- Contacting your bank or payment provider immediately to dispute the charge.
- Filing a complaint at cybercrime.gov.in, the official Indian cybercrime portal.
- Reporting the scam to local police authorities.
3. Voluntary Donations (If Applicable)
Should we, in the future, introduce a voluntary donation option to help cover server and development costs, all such donations would be treated as non-refundable by default, since they are not tied to the delivery of any specific paid service.
However, in cases of accidental duplicate donation or proven technical billing errors, eligible donors may request a refund within 7 days of the transaction by emailing contact@kolkatafotafot.com with the transaction reference. Refunds, if approved, will be processed back to the original payment method within 7–15 working days.
4. Advertising Partnerships
If a business has paid Kolkata Fotafot directly for advertising space or sponsored content, refund eligibility is governed by the specific advertising agreement signed at the time of booking. Generally, advertising payments are non-refundable once the campaign has begun, but pro-rata refunds may be considered in cases of platform downtime exceeding 72 consecutive hours, subject to written agreement.
5. App-Related Charges
Our Android app, Fotafot.apk, is distributed free of cost. We do not charge for downloads, in-app features, or notifications. If you have been charged by any third party claiming to "unlock" Kolkata Fatafat features, that party is not affiliated with us, and we cannot issue a refund for unauthorised transactions.
6. Disputes Outside Our Scope
Kolkata Fotafot does not host or facilitate any wagering, lottery, or real-money game. Therefore, we are unable to process disputes, refunds, or claims related to any external real-money activity that you may have engaged in based on information from our website or other sources. Such matters fall outside the scope of our service entirely.
7. How to Reach Us
For genuine refund queries (covering only the limited scenarios listed above), please email us at:
Include the following details:
- Your full name and contact number.
- Date and reference of the transaction.
- The exact reason for the refund request.
- Any supporting screenshots or proof.
8. Changes to This Refund Policy
Kolkata Fotafot reserves the right to update this Refund Policy at any time. Updated versions will be posted on this page with the most recent revision marked at the top. Continued use of the website constitutes acceptance of the revised policy.
Summary: Kolkata Fotafot is a free service. We do not collect payments for our standard website or app features. Any third party claiming to charge for "Kolkata Fatafat" services on our behalf is not affiliated with kolkatafotafot.com.